Date: April 14, 2022

Service Area: Affordable Housing

Program: Cornerstone Landing

Position: Tenant Liaison/Youth Engagement Worker

Location:  Maple Ridge, BC

NATURE OF POSITION

Maple Ridge Pitt Meadows Community Services is pleased to launch Cornerstone Landing, a 94 Unit affordable housing development that includes studio, one, two and three-bedroom homes for the community.  The building will also include office space for Social Services programs offered by Maple Ridge Pitt Meadows Community Services.  As we prepare to tenant Cornerstone Landing over the next months, we are in search of TWO Tenant Liaison Workers.

The Tenant Liaison Workers will be responsible for:

• Working directly with tenants and youth residents in a trauma-informed manner to develop, modify and track goals for their tenancy at Cornerstone Landing;
• Providing direct and ongoing tenancy skill training in order to understand the roles, rights and responsibilities youth have as a tenant of Cornerstone Landing
• Liaising between the Housing Manager and Facilities Technician regarding tenant issues (such as any tenant concerns and property maintenance)
• Consulting with tenants and staff with matters pertaining to the Residential Tenancy Act
• Being the point of contact for youth tenants on behalf of Community Services and BC Housing
• Actively advocating for the youth residents at Cornerstone Landing and work with them in the development of self-advocacy skills. Liaise with other agencies, professionals, ministry staff and the community to support youth to maintain housing and make linkages that will help them move successfully into adulthood;
• Keeping abreast of all current social concerns and youth issues, and as required attend professional development activities to remain informed regarding issues for at-risk youth;
• Providing guidance, advocacy, & referrals to appropriate services or resources such as medical, mental health, alcohol and drug treatment, life skills training, social assistance, schools, etc.
• Conducting and facilitating youth tenant meetings that are supported by Cornerstone Landing and its supporting agencies
• Organizing activities in partnerships with other community agencies that include skills-building, community building, and social connections outcomes
• Maintaining all records and prepare reports on key issues and organized events as required

Job Posting – Tenant Liaison Worker

QUALIFICATIONS (Education and Experience)

• Diploma or degree in a related human / social service field
• Minimum of two years’ experience working with affordable and emergency housing resources

REQUIRED SKILLS (Knowledge and Skills)

• Familiarity with government and local community resources
• Demonstrates a clear ability to respond to crisis situations
• Excellent listening skills
• Ability to work independently and collaboratively as part of a team
• Excellent organizational, interpersonal, written, and oral communication skills
• An advanced knowledge of case management principles. Must be able to keep excellent client records, both written and electronically
• Demonstrated proactive approach to connecting and building relationships with at-risk youth and a familiarity with the challenges of homelessness
• Knowledge and understanding of the Residential Tenancy Act

This position requires use of personal vehicle

This position requires union membership

Shift/Schedule/Hours per week: Two Positions, Regular Full-time

Hours per week:   35 hours per week (flexible hours/weekend work required)

Hourly Rate: $24.48 per hour to begin

Grid Level:        12

Expected Start Date: ASAP

Application Deadline:   April 22, 2022

Submit Applications to: aerenli@comservice.bc.ca

Successful applicants will be informed of and welcome cultural diversity, gender diversity, BIPOC, and LGBTQ2S and will have the ability to work and support all people with dignity and respect. This position is open to applicants of all genders.

DATE: March 25, 2022
SERVICE AREA: Family and Community Programs
PROGRAM: Youth and Family Conflict Intervention Program
POSITION: Program Coordinator
LOCATION: Maple Ridge, BC
Under the supervision of the Program Manager, the Program Coordinator is responsible for the
provision of short-term counselling/mediation services to parents and teen in conflict situations.
ACCOUNTABILITIES
• Day-to-day operation of the service in accordance with the Ministry for Children and Family
Development contract (MCFD) including notifying MCFD of current status re: openings; accepting
referrals from MCFD social workers to a maximum of 15 families at any one time; initiating contact
with client families; preparing for and conducting:
– De-escalation of the presenting conflict situation
– Mediation/counselling sessions with individuals and family groups
– Teaching clients problem-solving and conflict resolution skills; referring families to ongoing
support and/or treatment resources as appropriate; maintaining statistics and client records in
order to prepare the required Monthly Occupancy Reports, Concluding Reports and Annual
Report
• Ongoing monitoring of progress and outcomes of the program contract and any issues associated
with the contract is brought forward to the Program Manager for discussion and resolution
• Meeting with the Clinical Supervisor monthly for case consultation, support and informing the
Clinical Counsellor of issues/concerns
• Providing information on the service to MCFD, clients and the community
• Operating the service within the program budget, discussing budgetary needs with the Program
Manager
• Ensuring the confidentiality of all information and materials to clients
• Initiating new and/or innovative ideas for upgrading services including systems and procedures, and
presenting these to the Program Manager for discussion and/or development and approval
QUALIFICATIONS
Education, Training and Experience
• A degree, or equivalent combination of related education and experience, in social work, psychology
or Child and Youth Care
• Additional training and experience in family and individual counselling and mediation/conflict
resolution

Internal Job Posting March 25, 2022
Knowledge, Skills and Abilities
• The ability to establish a respectful relationship with persons served to help gain skills and
confidence
• Understanding of the socio-economic and cultural background of each client
• Strong computer skills, word processing, database management, email
• Demonstrated knowledge of client outcome measurement, client information management, and
client file management
• Knowledge of community resources, supports and community partners
• Proven ability and expertise in the following areas:
– Child development and individual and family dynamics and dysfunctions
– The needs of, and the identification of, abused and neglected children and adults
– Working with hard to reach or resistant individuals and families
– Conflict management
– Parenting skills
– Parent-teen relationships
• Ability to communicate clearly and concisely both verbally and in writing
• Well organized and able to work independently
• Knowledge of continuous quality improvement
Shift/Schedule/Hours per week: 28 hours per week
Expected Start Date: April, 2022
Wage/Salary: starting at $33.83 / hour
Grid Level: 14 Paraprofessional
Application Deadline: April 1, 2022
Submit Applications to: kmapson@comservice.bc.ca
Successful applicant will be informed and accepting of cultural diversity, and have the ability to work and
support all people with dignity and respect. This position is open all applicants.
CC: Local Union Chair; Reception

DATE: May 2, 2022
SERVICE AREA: Foundry Ridge Meadows
PROGRAM: Foundry Ridge Meadows
POSITION: Site Lead
LOCATION: Maple Ridge, BC

Reporting to the Manager, Foundry and Youth Housing, the Foundry Site Lead is responsible for day-to-day oversight of Foundry Ridge-Meadow operations and the supervision, training and orientation of designated Foundry employees that support its programs and operations.

ACCOUNTABILITIES

• Participates in all daily Foundry operations, including processing of referrals, case consultation, record keeping and support of clinical supervision.
• Leading and participating in drop-in groups with Foundry clients.
• Contributing to the creation and completion of all forms, documentation of report requirements for funding, program evaluation, data collection and statistical analysis as required.
• Contributing to, and taking the lead when required, on annual program reviews, program manuals, contract report requirements and all levels of internal quality systems.
• Leading and championing Foundry’s front-of-house responsibilities which include Welcome to Foundry Orientation, tours and providing information about the Foundry experience;
• Developing, implementing and communicating administrative policies and procedures for the center.
• In consultation with the Manager and Clinical Lead creating and implementing clinical, client-service systems including client records, documentation, case supervision, referral processes, risk assessment, charting etc., as per agency Performance Quality Improvement (PQI), Policies and procedures and Foundry Central Office (FCO) guidelines.
• Ensuring that information required for program review and evaluation is gathered and recorded in the Annual Program Review, i.e., client feedback surveys, outcome data and other relevant evaluation systems
• Supporting the Youth Advisory Committee by providing leadership, support and assistance as required;
• Owning the Foundry Social Media platforms by keeping information up to date, fresh and relevant;
• Contributing to the recruitment, hiring, orientation and supervision of positions at Foundry Ridge-Meadows.
• Adhering to the requirements, procedures and policies of Maple Ridge/Pitt Meadows Community Services (CS) and Foundry Central Office (FCO) and all regulations, guidelines, contracts and requirements relevant to the program.
• Ensuring the confidentiality of all information and materials relating to all clients, personnel, volunteers and the business of CS and FCO, as per agency policies and agency client information management systems
• Ensuring that program budgets are maintained and accurate with clearly written expenditures and revenues and on-time submission of all reports and records as required.
• Monitoring and approving employee time sheets, mileage and expenses.
• Facilitating and fostering a strong and cohesive team through ongoing one-to-one dialogue, team meetings, performance and goal planning conversations, group support systems, clinical support, staff training and in-service support opportunities.

QUALIFICATIONS

Education, Training and Experience

• Minimum of an advanced Bachelor’s Degree in social work or in a comparable human service field
• 3-5 years’ experience working with families, children and youth in a clinical, service-delivery setting.
• Formal training in the areas of family systems, supportive intervention work with families, service planning, behavioral strategies and communication strategies.
• Formal training in client and program outcomes, measurement and evaluation.
• Minimum of five (5) years’ experience working in a Supervisory position of a social services
• Must be able to provide a clear Criminal Record Check

Knowledge, Skills and Abilities

• Proven ability to work in a collaborative team model.
• Knowledge of and ability to apply best practice standards.
• Knowledge of and ability to demonstrate leadership in an Accredited Organization.
• Strong computer skills: word processing, Excel spreadsheets, client databases, and internal and external e-mail.
• Demonstrated knowledge of the Integrated Case Management process.
• Familiarity with the Foundry Model a definite asset
• Demonstrated knowledge of client outcome measurements, client information management, and client file management.
• Knowledge of Performance Quality Improvement philosophy.
• Demonstrated understanding of socio-economic and cultural background of the service population.
• Understanding of socio-economic and cultural background of each client.
• Knowledge of community resources, supports and community partners.
• In addition, must have the following capabilities:
– A commitment to empowering others to solve their own problems;
– Valuing a nurturing family as the ideal environment for a person;
– A conviction about the capacity of people to grow and change;
– Ability to establish a respectful relationship with persons served to help them gain skills and confidence;
– Ability to work collaboratively with other personnel and/or service providers or professionals;
– The capacity to maintain a helping role and to intervene appropriately to meet service goals;
– The ability to set appropriate limits;
– Knowledgeable of community resources, supports and community partners.

Shift/Schedule/Hours per week: 28 hours per week based on a flexible schedule including evenings
Expected Start Date: ASAP
Wage/Salary: starting at $28.39 / hour
Grid Level: 14
Application Deadline: May 9, 2022
Submit Applications to: aerenli@comservice.bc.ca

Successful applicant will be informed and accepting of cultural diversity, and have the ability to work and support all people with dignity and respect. This position is open all applicants.

CC: Local Union Chair; Reception

Internal posting External posting
Date: May 19, 2022
Service Area: Child and Youth – Family Services
Program: Child and Youth Special Needs
Position: Child and Youth Worker
Location: Maple Ridge
—————————————————————————————————————————————————–
RESPONSIBILITIES
This is a part time 28 hour/week position. The Child and Youth Worker will be expected to work with children,
preteen and teens that have developmental disabilities. The Child and Youth Worker will work within groups
providing social skills and recreation opportunities as well as one to one work with individual clients providing life skills and social skill development.
QUALIFICATIONS (Education and Experience)
A minimum of a bachelor’s degree in child and youth care, special education, psychology, or a related field and one
year experience, or: a diploma in social services, community service; plus, two years direct experience working with
children/youth with special needs and varying diversity.
REQUIRED SKILLS (Knowledge and Skills)
Knowledge and experience working with Children and Youth with developmental disabilities. Good communication
skills, ability to supervise and participate in various recreational activities, have knowledge of community resources
and the ability to work independently as well as within a collaborative team model.
This position requires use of personal vehicle
This position requires union membership
Shift/Schedule/Hours per week: Regular, part-time position
Hours per week: 28 hours per week
Hourly Rate: $23.10 per hour to begin
Grid Level: 11
Application Deadline: May 26, 2022
Submit Applications to: kmapson@comservice.bc.ca
The successful applicant will be informed and accepting of cultural diversity and can work and support all people with
dignity and respect. This position is open to all genders.

POSITION: Fund Development Assistant

Maple Ridge Pitt Meadows Community Services is hiring a full-time Fund Development Assistant. This
position will report directly to our Manager, Fund Development and will provide support and assistance
in all aspects of the Agency’s fund development initiatives. The successful candidate will assist in
organizing, supporting and engaging throughout the Agency’s events and initiatives, as well as events
that will benefit programs and services at Community Services.
ACCOUNTABILITIES
• Provides support to all areas of fundraising, including cultivation, solicitation and potential
stewardship of individuals, businesses, foundations, governments, employee and community
groups;
• Provides support with the creation of promotional and marketing material;
• Provides support and assistance with various communications activities to promote donor giving
and sponsorship, including but not limited to newsletters, social media posts, presentations and
agency/program tours;
• Creates and distributes social media posts that promote the Agency’s initiatives and programs;
• Tracks and ensures that all donations, including Gifts-in-Kind are accurately entered within the
Donor Perfect software;
• Responsible for the administrative component of stewardship which includes but is not limited to
thank you notes/cards, phone calls and social media content;
• Provides support for all Agency driven fundraising and donor events;
• Provides and assistance to Third Party Fundraising initiatives/events where the Agency is the
recipient by providing materials and support as required;
• Assists and supports the creation of fund development/project management reports including
targets, activities, financial records, database reports, donor reports, etc.;
• Ensures confidentiality of all information and materials relating to all employees, volunteers,
stakeholders, volunteers, donors and the business of Community Services;
• Participates in Agency committees as required/requested.
QUALIFICATIONS
Education, Training and Experience
• A diploma in an administrative program;
• 3-5 years of experience in providing administrative support in a fund development, marketing or
non-profit environment, or related experience.

Job Posting June 15, 2022
Knowledge, Skills and Abilities
• Confidentiality, diplomacy, tact are absolute must-haves as this role will have access to confidential
information from both a client and employee perspective;
• Computer savvy with strong working knowledge of Windows based computer applications including
Word, Excel, PowerPoint, Outlook, and other standard computer applications;
• Innovative and comfortable creating social media posts for various programs on several different
platforms;
• Strong verbal and written communication skills;
• Ability to prioritize and multitask in a fast-paced environment, excellent organizational and planning
skills;
• Ability to collaborate effectively with immediate team and internal partners;
• Detail and process oriented with demonstrated problem solving and troubleshooting skills;
• Knowledge of and ability to maintain paper and electronic filing systems.
Additional Requirements
• Clear Criminal Record Check is required;
• Valid and unrestricted Class 5 BC Driver’s License with access to a safe, reliable vehicle;
• Clear Driver’s Abstract.
This is a full-time, exempt position. Please submit your cover letter and resume to Heather Walker
(hwalker@comservice.bc.ca).
Our successful applicant will be informed and accepting of cultural diversity, and have the ability to work
and support all people with dignity and respect. This position is open all applicants.