Community Services is an equal opportunity employer.  Successful applicants will be informed and accepting of cultural diversity, and have the ability to work and support all people with dignity and respect. In your cover letter please indicate where you heard about this job posting.

The following employment opportunities are available:

Service Area: Administration
Program: Administration
Position: Receptionist – on call (vacation, occasional absence)              
Location: 22718 Lougheed Highway, Maple Ridge
Nature of Position
The person in this position will be the first contact person representing the agency to the general public. This person will have a sense of humor, and work collaboratively with all staff and volunteers, and be responsible for:
•Greeting the public in a welcoming, nonjudgmental manner.
•Operating the switchboard/voice mail system in the agency
•Performing reception/clerical duties, ie, office equipment, mail, photocopying, data entry, word processing, job postings, etc.
•Assisting people to navigate through the various social services/resources in our community.
Qualifications (knowledge, education, skills, experience)
Grade 12
Minimum of two years reception and clerical experience
Required Skills
•Able to multi-task and prioritize.
•Excellent knowledge of social services and community resources.
• Demonstrated strong computer/technological skills:  Microsoft Office 2013 (Word, Excel, Publisher); client database; E-mail; and Internet research, social media, i-pads.
•Excellent demonstrated ability to operate a multi-line switchboard.
•Excellent telephone skills and reception manner.
• A people person, who is welcoming, friendly, and socialable to staff, volunteers, clients and the general public.
• Ability to operate standard office equipment: computer, photocopier, fax machine, voice mail, postage machine.
•Demonstrated written and verbal communication skills.
•An excellent listener
Other Information:
•This position requires use of personal vehicle
•This position requires Union membership
•Clean Criminal Record Check required
Shift/Schedule/Hours per week: On call (vacation and occasional absence)
Expected Start Date: ASAP
Wage/Salary: starting at $15.56/hour Grid Level: 5 based on Appendix A of the collective agreement, CUPE           
Application Deadline: Sept. 25, 2018
Submit Applications to: Joanne Leginus at jleginus@comservice.bc.ca

Service Area: Children, Youth and Family Services
Program: Youth Wellness Centre
Position: Medical Office Assistant- MOA
Location: Youth Wellness Centre, Maple Ridge
Nature of Position
The MOA/Receptionist is the first point of contact for youth and families who come to the Centre. Welcoming, personable and calm personality are a must. Other duties will include a variety of administrative, secretarial and general clerical duties such as screening and prioritizing incoming correspondence, maintaining appointment calendars for designated staff. Performs reception, and receives and processes intake referrals, answers routine inquiries, billing and books appointments.  Maintains client charts and filing systems through electronic medical records system (EMR), and monitors and orders office and clinic supplies, and cleans and sterilizes medical equipment as required. 

Qualifications (education and experience)
Grade 12, plus Medical Office Assistant course from a recognized institution. Should have three (3) years recent, related experience, or an equivalent combination of education, training and experience. 

Required Skills (knowledge and skills)

  • Ability to work as part of a team and to participate in meetings
  • Ability to work independently and in cooperation with others
  • Ability to work under pressure, to multi-task, to problem-solve, to take initiative, to anticipate potential problems/conflicts and take appropriate actions, to organize and prioritize workload and meet deadlines
  • Knowledge of Electronic Medical Records Systems (EMR)
  • Ability to operate related equipment and proven word processing skills, ability to create and work with spreadsheets, Microsoft Office documents
  • Ability to type 50 wpm
  • Knowledge of medical terminology and billing procedures
  • Knowledge of medical equipment sterilization techniques and procedures
  • Physical ability to carry out the duties of the position

Other Information:
This position requires use of personal vehicle
This position requires Union membership

Shift/Schedule/Hours per week: Part Time 25/hrs. Tuesdays, Wednesdays, Thursdays 12-6pm and Saturdays 9:30am-4:30pm
Expected Start Date: ASAP
Wage/Salary: starting at $18.15/hr plus benefits after 3 months of employment
Grid Level: 10
Application Deadline: September 21st 2018