Continuous Quality Improvement
Philosophy
Maple Ridge/Pitt Meadows Community Services is committed to maintaining
and continuously improving the quality of the services we provide in our
community. While ensuring that our service is of exceptional quality and is
part of the day-to-day culture in this agency, we have also established
formal procedures and policies to manage and monitor our quality assurance
activities.
History and Role of the CQI Committee
The Continuous Quality Improvement committee was struck and met for the
first time in July of 2001. The committee is comprised of line staff,
volunteers, supervisors, management and the Clinical Service Consultant.
Initially, the committee reviewed both the existing Quality Improvement
activities within the agency and those required by the Council on
Accreditation. Following this review, a set of tasks was determined, a
time-line set and the work began.
The Clinical Consultant chaired the committee in the initial stages.
However, a Continuous Quality Improvement Coordinator was selected from
among the agency staff and that person took on the task of coordinating CQI
activities along with a co-coordinator from the management team in April
2002.
